IT Governance & Service Management

In this category you will find books on IT governance and service management.
You will find the recommended companion books to our ITIL® 4 Foundation Training and ITIL 4 Create, Deliver and Support. You will also find books on other ITIL training modules in this category.
ITIL® is the most widely used framework for supporting IT/digitally enabled services in the world, with a certification system in more than 180 countries.
It provides a coherent set of best practices, drawn from the public and private sectors worldwide, practical and proven guidance for creating an effective service management function and a common language and operating model.

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