Product: ITIL® 4: Practice Guide – Service Desk in English

Here you will find general details and additional information on the product of your choice.

You can add the products to your shopping cart and order them.

If you have any questions, please contact us. We will explain the details and answer all your questions.

ITIL® 4: Practice Guide – Service Desk in English

This book provides practical guidance for service desk practice.
It is divided into seven main sections covering the following:

  • General information about the practice
  • The processes and activities of the practice and their roles in the service value chain
  • The organizations and individuals involved in the practice
  • The information and technologies that support the practice
  • Considerations for partners and suppliers in practice
  • Information on the assessment and development of practical skills
  • Recommendations for success in practice.

46,00 

excl. VAT

Delivery time: 3-4 days

Description

Publisher: PeopleCert Author: Axelos Language: English (UK) Type: Book ISBN: 978-9925-34-284-6

Additional information

Weight0,5 kg
Dimensions28 × 21,5 × 1,5 cm
Sprache

English (UK)

Level

Advanced

You may also be interested in these articles: