The ITIL® 4 reference book High Velocity IT explores the convergence between business and IT, providing specialized insight into how digital organizations and digital operating models work in a fast-paced environment.
By highlighting the difference between IT transformation and digital transformation, the guide enables the identification of new opportunities for digital investment, resulting in significant business advancement.
To encourage IT and digital professionals to hone their skills by increasing speed and improving quality of service delivery, the guide focuses on creating more value by encouraging new ways of working and challenging existing ways of thinking.
It incorporates cutting-edge digital technology to optimize end-user services and implement design thinking, facilitating the building of complex but adaptive systems.
This guide covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches.
It is designed to bridge the gap between development and operational practices to best support digital delivery from optimization to radical transformation.