The ITIL^®4 book on acquiring and managing cloud services is for anyone who needs a vendor-neutral, user-centric guide to developing a practical understanding of how cloud procurement and technology can be integrated and supported within a broader business strategy and functions, regardless of sector, industry or cloud maturity.
It explores the concept of the ‘cloud services user journey’, which aligns key ITIL concepts such as guiding principles and the service value chain to provide a holistic overview and understanding of the entire procurement lifecycle.
ITIL 4 Specialist: Acquiring and managing cloud services enables professionals to:

• Analyze available solutions and potential benefits with a vendor-neutral approach.
• Effectively identify, select and deploy optimized cloud services.
• Facilitate the co-creation of value by successfully procuring and integrating cloud services while applying the ITIL^® framework.
• Take a customer-centric end-to-end view for cloud procurement.