Product: ITI® 4: Foundation in English

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ITI® 4: Foundation in English

ITIL® Foundation: ITIL 4 Edition The ITIL Edition 4 Foundation guide presents an end-to-end operating model for the creation, delivery and continuous improvement of technology-enabled products and services.
The guide is aimed at anyone who needs to understand the key concepts of IT and digital service delivery and who is interested in helping their organization adopt the new service management culture.
It is aimed at professionals who are at the beginning of their ITIL 4 journey or those who want to update their existing ITIL knowledge.
The guide will help you to understand:

  • How modern IT organizations and digital service organizations work
  • How value streams increase speed and efficiency
  • How cultural or behavioral principles guide work that benefits the entire organization
  • how to use frequently used terms and concepts of service management

99,00 

excl. VAT

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Delivery time: 3-4 days

Description

Publisher: PeopleCert Author: Axelos Language: English (UK) Type: Book ISBN: 978-9925-600-00-7

Additional information

Weight 0,9 kg
Dimensions 28 × 21,5 × 1,5 cm
Sprache

English (UK)

Level

Foundation

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