Description
These modules are covered in detail in the ITIL 4 Practitioner: Supplier Management training course: Module 1 Key Concepts: Understand the purpose and key concepts of the supplier management practice and explain their importance in managing supplier relationships and ensuring value from third party suppliers. Module 2 Success Factors: Learn about practice success factors (PSFs) and key metrics that are essential for evaluating the effectiveness and efficiency of supplier management in achieving optimal supplier performance and alignment with business objectives. Module 3 Processes: Explore supplier management processes, including key activities, and learn how to integrate them into your organization’s value stream to ensure seamless and effective supplier interactions. Module 4 Roles and Competencies: Focus on the key roles of the supplier management practice and understand how to position the practice effectively within your organization. Develop the necessary competencies for managing supplier relationships and performance. Module 5 Information and Technology:Learn how information and technology can support and enable the practice of supplier management to make improvements and provide tools and systems for effective supplier tracking, evaluation and collaboration. Module 6 Partners and Suppliers: Focus on the role of partners and suppliers in supplier management practice and understand how productive partnerships can be nurtured to improve service delivery and business outcomes. Module 7 ITIL Capability Model:Discover how the competency criteria support practice competency development and ensure alignment with industry best practices and organizational requirements for effective supplier management. Module 8 Ensuring Success:Learn strategies to be successful with the supplier management practice and understand how it is supported by the ITIL guiding principles to ensure the establishment of robust supplier management practices to achieve business objectives and deliver value. You will also be able to test and consolidate your knowledge with a summary learning checklist at the end of each module. At the end of the course, an overall summary is available and you can test your knowledge with quiz questions.
