Description

These modules are covered in detail in the ITIL 4 Practitioner: IT Asset Management training course: Module 1 Key Concepts: Understand the purpose and key concepts of IT asset management and clarify its importance in managing and optimizing the lifecycle of IT assets to maximize value, control costs and manage risk. Module 2 Success Factors: Learn about practice success factors (PSFs) and key practice metrics that are essential for evaluating the effectiveness and efficiency of IT asset management in achieving organizational goals and ensuring compliance. Module 3 Processes: Explore IT asset management processes, including key activities, and learn how to integrate them into your organization’s value stream to ensure comprehensive tracking, management and optimization of IT assets. Module 4 Roles and Competencies: Focus on key roles in IT Asset Management and understand how to effectively position the practice within your organization. Develop the skills necessary to manage IT assets throughout their lifecycle. Module 5 Information and Technology: Learn how Information and Technology can support and enable IT Asset Management to deliver improvements and provide tools and systems for effective asset tracking, management and optimization. Module 6 Partners and Suppliers: Discover the role of partners and suppliers in IT Asset Management and understand how to collaborate effectively to improve asset management practices and leverage external expertise and resources. Module 7 ITIL Capability Model: Discover how the competency criteria support practice competency development and ensure alignment with industry best practices and organizational requirements for effective IT asset management. Module 8 Ensuring Success: Learn strategies for success with IT Asset Management and understand how it is supported by the ITIL guiding principles that ensure the establishment of robust asset management practices to achieve business objectives and optimize asset value. You will also be able to test and consolidate your knowledge with a summary learning checklist at the end of each module. An overall summary is available at the end of the course and you can test your knowledge via quiz questions.