Here you will find general details and additional information on the product of your choice.
You can add the products to your shopping cart and order them.
If you have any questions, please contact us.
We will explain the details and answer all your questions.
The ITIL 4 Practitioner: Deployment Management course provides you with the necessary knowledge and practical guidance on how to move new or changed hardware, software, documentation, processes or other components into live environments and deploy components for testing or staging in other environments.
You will acquire the necessary knowledge in these 8 modules: Module 1: Key concepts in deployment management
Module 2: Success factors for practice (PSF)
Module 3: Processes in deployment management
Module 4: Roles and competencies
Module 5: Information and technology
Module 6: Partners and suppliers
Module 7: ITIL Capability Model
Module 8: Ensuring success The training content is described in more detail below. Your advantage: With our ITIL 4 Practitioner: Deployment Management eLearning course you can learn and study at any time, any place and for as long as you like.
More flexibility is not possible.
Target group: The course is of interest to IT project managers, IT service managers and change managers, IT operations managers and developers.
Skill improvement: Expertise in service design, change management, continuous improvement (CIP), AI and automation.
Prerequisite: The ITIL 4 Foundation certification or the ITIL 4 Managing Professional certification is a prerequisite for participation in the training.
Languages: The eLearning resource kit, eBook and exam is currently only available in English.
eLearning variants: You can find an overview of the services of the eLearning variants here: eLearning description and detailsExam: The ITIL exam package is included in the price.
Recommendation: The official printed book accompanying the course contains further information and topics that are also relevant for the exam.
Pro tip: Order the book in a different language to your e-book.
396,00 € – 592,00 €
excl. VAT
Free shipping
Delivery time: 3-4 days
These modules are covered in detail in the ITIL 4 Practitioner: Depolyment Management training: Module 1 Key Concepts: Understand the purpose and key concepts of Deployment Management and highlight its importance in managing the delivery of new or changed services in the live environment.
Module 2 Success Factors: Learn about Practice Success Factors (PSF) and key practice metrics that are essential for evaluating the effectiveness and efficiency of Deployment Management in achieving seamless and successful deployments.
Module 3 Processes: Explore deployment management processes, including key activities, and learn how to integrate them into your organization’s value stream to ensure smooth and coordinated deployment activities.
Module 4 Roles and Competencies: Focus on key roles within deployment management and understand how to effectively position the practice within your organization.
Develop the skills required to oversee and manage deployment tasks.
Module 5 Information and Technology: Learn how Information and Technology can support and enable deployment management to deliver improvements and provide tools and systems for the effective planning, tracking and execution of deployments.
Module 6 Partners and Suppliers: Learn about the role of partners and suppliers in deployment management and understand how to work together effectively to improve deployment processes and ensure successful implementation.
Module 7 ITIL Capability Model: Discover how the competency criteria support practitioner competency development and ensure alignment with industry best practices and organizational requirements for effective delivery management.
Module 8 Ensuring Success: Learn strategies for success with deployment management and understand how it is supported by the ITIL guiding principles to ensure the establishment of robust deployment practices to meet business objectives and deliver value.
You will also be able to test and consolidate your knowledge with a summary learning checklist at the end of each module.
An overall summary is available at the end of the course and you can test your knowledge via quiz questions.
Heinze Education – a brand of Heinze Consulting GmbH, Industriestr.
29-31, 82194 Gröbenzell
Thank you for your request for advice.
We will contact you as soon as possible.
Your Heinze Education Customer Service Team
