The ITIL 4 Foundation training provides a basic understanding of the ITIL 4 Service Management Framework and the key management practices to get products and services to market faster and create value for your stakeholders.
You will find the topics in the description at the bottom of this page.
This course will lay the foundation for your career in IT service management.

Target group

The ITIL 4 Foundation course is suitable for anyone interested in gaining and applying a basic understanding of the modern and holistic IT service management approach, whereby previous knowledge of service management, IT consulting or IT project management is helpful.

Prerequisites

There are no prerequisites that have to be fulfilled.
Therefore, anyone can take part in the training.

Languages

After receiving the training voucher, you can specify the language for the following documents yourself:

• E-Book
• Learning Resource Kit
• Examination test

specify.
The documents can be ordered in German and English.

Price:

The price refers to the training price excluding VAT.
The exam package for the ITIL 4 Foundation training must be booked in addition to an order.
This is a binding requirement of PeopleCert.

E-learning options

A detailed overview of the ITIL 4 e-learning options can be found here: E-Learning description and detailsPro tip: As the exams consist mainly of comprehension questions, it is advisable to book the eLearning+, or even better the e-Learning++ package.
The eLearning+ package contains a mock exam and a Take2 exam, while the E-Learning++ package also includes support from your trainer.
It is not possible to change the e-learning package at a later date.